1. Introduction
Desi Dreams ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform at desidreams.fun. By using our services, you consent to the practices described in this Policy.
2. Information We Collect
We collect the following types of information: • Account Information: Email address, display name, and password (encrypted) when you create an account. • Payment Information: Payment is processed securely by Razorpay. We do not store your credit/debit card numbers or banking details on our servers. • Usage Data: Pages visited, features used, time spent, AI conversation metadata (not full content), and device information. • Communication Data: Messages you send to our support team. • Technical Data: IP address, browser type, device identifiers, and cookies.
3. How We Use Your Information
We use your information to: • Provide, operate, and maintain our Platform • Process payments and manage subscriptions • Send account-related notifications and updates • Improve and personalize your experience • Detect and prevent fraud and abuse • Comply with legal obligations • Respond to customer support inquiries • Analyze usage patterns to improve our services
4. AI Conversations
Conversations you have with AI companions on our Platform may be stored to provide context and improve the AI's responses ("Living Memory" feature). This data is used solely to enhance your personal experience. We do not sell or share your conversation content with third parties. You may request deletion of your conversation data by contacting support@desidreams.fun.
5. Payment Data & Razorpay
All payment transactions are processed through Razorpay Payment Gateway. Razorpay is PCI DSS compliant and handles all sensitive payment information. We receive only transaction confirmation and necessary billing details (amount, date, plan). Your full card details are never transmitted to or stored on our servers. For Razorpay's privacy practices, please visit razorpay.com/privacy.
6. Cookies & Tracking
We use cookies and similar technologies to: • Keep you logged in (authentication cookies) • Remember your preferences and settings • Analyze traffic and usage patterns (analytics cookies) • Improve Platform performance You can control cookies through your browser settings. Disabling cookies may affect some Platform features.
7. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with: • Service Providers: Trusted third-party services that help us operate (Supabase for database, Vercel for hosting, Razorpay for payments, Google Gemini AI for AI responses) • Legal Requirements: When required by law, court order, or government authority • Business Transfers: In connection with a merger, acquisition, or sale of assets All third-party providers are contractually bound to keep your information confidential.
8. Data Security
We implement industry-standard security measures to protect your personal information including: • SSL/TLS encryption for all data transmission • Encrypted password storage using bcrypt • Secure, isolated database with Row Level Security (RLS) • Regular security audits and monitoring However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
9. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law. Conversation data can be deleted upon request.
10. Your Rights
You have the following rights regarding your personal data: • Access: Request a copy of your personal data • Correction: Request correction of inaccurate data • Deletion: Request deletion of your account and data • Portability: Request your data in a machine-readable format • Objection: Object to processing of your data To exercise these rights, contact us at support@desidreams.fun.
11. User Privacy
Desi Dreams is committed to protecting the privacy of all users. We do not knowingly collect personal information beyond what is necessary to operate the Platform. If you believe any personal information has been incorrectly collected, please contact us at support@desidreams.fun and we will promptly address it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: support@desidreams.fun Website: desidreams.fun We will respond to your inquiry within 48 hours.
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